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This website shows our collection of distinctive leathergoods
available through Mail Order. If you would like us to keep
you up to date with Special Offers and New Products, please
contact us by clicking on the Updates button above.
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You need Adobe Reader
to view a PDF file. If you do not have Adobe Reader, click
on the button to download this free software. |
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By Telephone: |
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0870 240 7516
We are open from 8.30am to 6.00pm, Monday to Friday. |
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Post or Fax
your
order form: |
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You may print a copy of our Order Form by clicking
on the button at the top of this page. Please post your completed
order form to:
Pioneros,
PO Box 4088,
Upper Basildon,
Berkshire RG8 8ZX.
Or, Fax us on 01491 671177. |
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E-mail: |
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orders@pioneros.co.uk
at any time, stating all the details requested on the order
form. |
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Postage &
Packing: |
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Our standard charge of £4.00 covers postage
and packing for delivery to UK mainland addresses. |
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Delivery: |
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Our aim is to deliver your order within 7 days
of receipt. Where items are out of stock we shall keep you informed
of expected availability. Please provide us with a daytime telephone
number. |
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Express Delivery: |
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Please contact us for details. |
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Our Guarantee: |
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The description and price of goods are as shown in our brochure
or website at the time you place your order, and every effort
is made to ensure their accuracy. However, some variation in
actual goods may occur due to natural variations in materials
and the handmade nature of many goods. Wherever possible, we
shall inform you of any changes to goods or prices when you
place your order. Sizes are approximate and all prices include
VAT.
We hope that you will be delighted with your order. However,
you may cancel your order at any time up to 14 days after you
receive the goods, by giving us written notice by post, fax
or e-mail (as shown above), giving details of the goods ordered
and their delivery. We will then refund the cost of the cancelled
or returned goods. |
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Returns: |
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If you are returning goods to us, please wrap the goods carefully
and securely, providing us with full details, and return them
to us at the address shown above by insured registered delivery
and keep the receipt. Returned goods must be unused and in their
original condition, and remain the customer’s responsibility
until safely received by us. The postage & packing charge
and return postage costs are not refundable. Postage will be
refunded where goods are faulty. |
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Customer Enquiries: |
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Should you have any questions at all, we will do our best
to help. Just call us on 0870 240 7516 or e-mail: info@pioneros.co.uk
Our full terms & conditions of sale can be viewed by clicking
on ‘Terms & Conditions’ at the bottom of this
page. |
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